Free Insured shipping with every order!

We use discreet and secured packaging for all our orders. Shipments usually is dispatched within 3 working days after finalising payment. All items are sent with a tracking number and signature requirement. We expect delivery to be made within 2-10 working days depending on region.

Please don’t hesitate to contact me if you require an urgent delivery or for a quote for a particular destination at info@oldrubyluck.com

Please note, the antique jewellery boxes seen in the photos are for display purpose only, and NOT part of the sale, unless stated otherwise.  

Lost items

If your item doesn’t arrive, please contact us at immediately to try and trace the item. Your items will be covered by insurance please allow some time for an investigation to be carried out prior to any refund.

  • Royal mail Special delivery service is used with next day delivery guaranteed. 

  • Fast track couriers used - FEDEX, DHL and PARCELFORCE depending on the destination

    *Please note that international orders being shipped outside of the UK can be subject to customs/import duties and tax charges once they reach their destination country. This cost is not covered by Old Ruby Luck and so any additional charges that may occur will be the buyers responsibility.

    ** Unfortunately, we currently cannot ship to Russia, Ukraine, or Israel  

    *** Please note we cannot deliver to a PO Box.

  • Important Notice Regarding US Customs Tariffs on Shipments coming from the UK

    Recent changes in the United States Customs now charges a tariff of 10% on all parcels imported from the United Kingdom. This tariff is calculated based on the declared value of the package.

    FedEx or DHL will contact you to complete this outstanding charge - this must be settled by the customer. The billing statement may arrive after your item has been delivered, but it remains the customer’s responsibility to pay this fee.

    I am closely monitoring the situation and will provide updates on any changes to how these charges are managed here. I aim to make your purchase as smooth as possible.